The provisions of this Privacy Policy seek to inform about the processing of personal data collected and collected through the website www.nurasuperfoods.com (hereinafter, the “ WEBSITE ”), belonging to AGRITRADE SAC . (hereinafter, the “ COMPANY ”), with RUC No. 20552279345 , with address at Calle Tomás Ramsey #930, Magdalena del Mar - Lima, Peru . as well as the rights that users can exercise regarding their information.

“User(s)” is considered to be any person who browses the Website, registers as a customer, purchases products, as well as any person who has provided personal data to the Company through the Website or through social networks.

The Company promotes the provision of free and informed consent. The Company may modify what is established by this Privacy Policy. It is the User's responsibility to know the current policy at the time of providing information.

1. Personal data and purposes of processing:

It is that information that allows us to know and identify who the User is and that can be used to identify, contact or locate them. The User must provide true, current, exact and complete information, as well as inform the Company in case of variation.

The personal data collected on the website is processed for the following purposes:

1. For the purchase of Company products and for subscription as a customer on the Website: names and surnames, identification document number, home address, telephone number, email address, credit cards (name and surname, number, verification code, expiration date).
2. To provide customer service and product delivery services (contact and inquiries, shipping/delivery of purchased products): names and surnames, identification document, telephone number, email, home address.

• To use the Contact form: names and surnames, telephone number and email.

1. To use the Contact form: names, surnames and email.
2. For attention in the Complaints Book of complaints or claims: names and surnames, number and type of identity document, home address, telephone number, email address.

The data mentioned in sections i) to v) are necessary to deliver to comply with the purposes of the corresponding sections. If they are not provided, it will not be possible for the Company to fulfill these purposes, nor will we be able to provide optimal customer service.

Optionally, personal data may be processed for the following additional purposes, which will only be applicable in the event that the User has granted free, prior, unequivocal and informed consent.

2. Data bank:

The personal data provided by Users is stored in one(s) of the Company 's data banks, depending on their relationship with it, according to the following detail:

• “Clients” Data Bank: The personal data of Users who contract a product from the Company is stored.
• “Possible clients” Data Bank: The personal data of Users who request that the Company send them advertising material or those who require information about the Company's products are stored.
• “Claims Book” Data Bank.

The Company declares that they have appropriate security measures in accordance with the processing that is going to be carried out, as well as having the necessary technical, organizational and legal measures to guarantee confidentiality of personal data.

The personal data collected on the website will be shared with the following recipients:

3. Conservation of personal data:

Personal data will be retained for an indefinite period until you revoke your consent.

 

4. Cookies:

The website has cookies, which can be applied and/or installed on Users' computers. Cookies are text files that are stored in the user's browser to collect information about their behavior regarding the use of the website. By being able to identify the user's activities within the website, it is an important element for the operation and improvement of the website. Additionally, it defines the advertisements that are shared with users, making the content of the website personalized.

On this Website, we use cookies that help us improve its quality, according to the browsing habits and styles of Users.

Cookies cannot harm your device and are also very useful, since they help us identify and resolve errors. They serve various purposes. For example: recognizing users, obtaining information about their browsing habits, or personalizing the way content is displayed. Some cookies are strictly necessary for the website to function correctly and others will be used to improve the performance of the website such as offering different products and services in the most efficient way, among others.

The Company has implemented cookies on the website, which are classified as follows:

• Category Necessary: ​​They help make a web page usable by enabling basic functions such as navigation and access to secure areas of the web page. The website cannot function properly without these cookies.
• Statistical Category: help website owners understand how visitors interact, gathering and providing information anonymously.
• Marketing Category: used to track visitors to web pages. Engagement is displaying ads that are relevant and engaging to the individual user, and therefore more valuable to third-party advertisers.
• Preferences Category : In order to remember information about the User that allows them to access the website with certain characteristics that improve their user experience, such as, for example, the language.

It is important to keep in mind that cookies allow a user's searches or browsing habits to be tracked over a given period of time. We make available to Users a cookie configurator (link) in which you can choose to accept or reject the installation of cookies that are not strictly necessary for the functioning of the website. If they are rejected, you can continue browsing our website. In practice, most browsers allow you to warn about the presence of cookies or automatically reject them.

The User grants his or her consent freely, expressly and unequivocally by checking the box: “I consent and/or accept cookies.” By giving consent, the user authorizes the website to process them for the above purposes. If the User does not agree with any of these purposes, they may customize them in the cookie management bar, located on our website.

Below, we present a list of the cookies used on the website, the type of cookie, its functionality and the retention period.

5. Compliance with Obligations:

The Company collects your personal data in compliance with the provisions of the Personal Data Protection Law - Law No. 29733 and its Regulations (approved by Supreme Decree No. 003-2013-JUS). Thus, it is obliged to:

• Do not apply or use the personal data obtained for purposes other than or unrelated to the purpose provided for in this policy.
• Do not disclose the personal data provided to you to other natural or legal persons.
• Maintain secrecy and confidentiality regarding these, even after ending your relationship with the User.
• Adopt the technical and organizational measures required by the regulations, so as to guarantee security measures for personal data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action, the physical or natural environment.
• Transfer and communicate the obligations mentioned in the previous paragraphs to the personnel dedicated to fulfilling the services of the website .
• Destroy, once the specified period has expired, all personal data processed, as well as any support or documents containing any personal data subject to processing.

We will only process personal data of minors under 18 years of age as long as said Personal Information is provided by parents, guardians, representatives or any third party who has the authority to do so and in cases in which said Personal Information is provided for the provision of the services. services provided on the Website or any other service we offer.

 

The Website may contain links to other services and websites not operated or controlled by us (the " Third Party Services "). The policies and procedures we describe here do not apply to Third Party Services. Links on our website do not imply that we approve or have reviewed the Third Party Services. We encourage you to contact these sites directly for information about their privacy policies.

6. ARCO Rights of the User:

The User can exercise the following rights over their personal data:

• Access to information: the User can obtain information about himself that is stored in the Company's data banks.
• Rectification: the User may request the updating, rectification or incorporation of new data of their personal data, when there is an error, inaccuracy or incomplete.
• Cancellation: the User may request the deletion of their personal data that is not required for the fulfillment of the Company's obligations.
• Opposition: the user may oppose the processing of their personal data, provided that such processing is not provided for by contract or law.

To do this, you must send a written communication (or letter) to Tomás Ramsey #930, Magdalena del Mar - Lima, Peru , or to the email: nura@agritradeperu.com . It will be necessary for the User to explain under what circumstances they gave the personal data in question to the Company.

7. Jurisdiction and Applicable Law:

For everything not expressly provided for in this policy, the rules contained in the Peruvian legal system apply additionally. Likewise, any controversy that arises from the acceptance and/or interpretation of this policy will be submitted to the jurisdiction of the judges of Cercado de Lima, Lima, Peru, the National Institute for the Defense of Competition and Intellectual Property (INDECOPI ) or the National Authority for the Protection of Personal Data.

Without prejudice to this, Users and the Company may agree on other alternative dispute resolution mechanisms.

Last Update: 14.12.2023